Our patients are at the center of everything that we do and for that reason we are continuously assessing our patient’s satisfaction with our services and staff.
We assess patient satisfaction levels four times a year through the quarterly Patient Satisfaction Survey.
These surveys are used to help us improve how we serve you. We have been collecting Patient Satisfaction Surveys since 2005 and our overall patient satisfaction score has never gone lower than 93%.
Check out the infographic for the latest Patient Satisfaction Survey Results!
We welcome your feedback and ideas for suggestions for improvement. Contact us!
Share your Story
Greater Elgin Family Care Center would love to hear how our staff and your experience with us has made a difference. Tell us your story!
File a Complaint
Greater Elgin Family Care Center has earned the Gold Seal of Approval. If you’d like to file a complaint, click here and follow the link.