Patients

Thank you for choosing Greater Elgin Family Care Center for your medical needs. Below is useful information for new and existing patients. If the information you are looking for is not listed below, visit the Frequently Asked Questions page or feel free to give us a call.

Making an Appointment

While we do accept walk-in patients, we recommend making an appointment. Greater Elgin Family Care Center operates nine Health Centers, click here to find a Health Center near you.

You can make an appointment at any of our locations by calling one of the following numbers, depending on where you reside.

  • Elgin Area, Cook & Kane County: (847) 608-1344
  • McHenry & DeKalb County: (815) 363-9900
  • DuPage County: (630) 313-5300
How to Pay for Your Appointment

Greater Elgin Family Care Center, as a Community Health Center grantee, is required to offer a sliding fee discount program to all patients who are under 200% of the Federal Poverty guidelines based on reported income and family size.

All patients presenting who are below 100% of the Federal Poverty guidelines based on reported income and family size will receive a full discount. However, nominal fees may be collected from individuals or families with an annual income at or below 100% of the Poverty Level.

Payment is expected at the time of service, cash, checks, and major credit cards are accepted. If you cannot pay for all your fees, you can pay a portion today and make payment arrangements with the cashier. It is GEFCC’s policy that no one will be turned away for an inability to pay. To learn more about our fee structure please click here.

What Insurance Plans are Accepted by GEFCC?

We accept ALL Medicaid Managed Care plans, as well as Medicare, and private/commercial insurance plans. For a complete list of insurance plans currently accepted click here.

What if I don't have Insurance?

Greater Elgin Family Care Center accepts patients who do not have medical and/or dental insurance. Patients who are eligible to enroll in an insurance plan can work with our Health Benefits Specialist. Patients who are not eligible to enroll in an insurance plan can still receive services and may qualify for the sliding fee discount.